Cancellation Policy

EVENT CANCELLATION & REFUND REGISTRATION POLICY This Cancellation & Registration Policy does not apply to conference registrations, only other fee-based events

• Cancellations prior to a week before the event:
  • A refund will be granted minus a $25 admin fee
  • Books that are a part of the registration can either be:
    • Returned to RWAU (RWAU does not cover shipping fees to return books)
    • Kept, with the cost deducted from the issued refund
• Cancellations within a week of the event:
  • Individuals who are wanting to cancel a registration within a week can either defer to the same event at a later date or cancel with no refund
  • If an attendee chooses to defer, he or she has 6 months to register for the new date. After six months, the registration is canceled, and the entire registration cost is forfeited
• Cancellations day of event or later:
  • There will be no deferral or refund at this point
• Extenuating Circumstances:
  • If an attendee has an extenuating circumstance the event coordinator and the training staff supervisor will make a decision on how to proceed