Consumer Confidence Reports

Consumer Confidence Reports

CCR support built around your system.

RWAU offers Basic CCR preparation, Professional CCR design, and appointment-based CCR workshop support to help water systems complete reporting requirements accurately and on time.

Basic Consumer Confidence Report
Basic CCR

A complete Word document report.

The Basic CCR includes the relevant required report information and certification letter.

The Process

  1. Complete the CCR request form and payment.
  2. Your system is added to the request list in the order received.
  3. RWAU sends you a draft for approval.
  4. After approval, RWAU sends the finalized CCR to you and DDW.
  5. RWAU sends a certification letter for your system to complete and submit to DDW.

Prices & Deadlines

Requested January 1 - May 1
  • $100 for Members
  • $150 for Nonmembers
Requested after May 1
  • $150 for Members
  • $200 for Nonmembers
Professional Consumer Confidence Report
Professional CCR

A polished report for public communication.

The Professional CCR includes everything from the Basic CCR, plus a personalized digital brochure designed to help communicate important water quality information to your customers.

The Process

  1. Complete the CCR request form and payment.
  2. Your system is added to the PRO CCR list in the order received.
  3. RWAU sends a basic draft for approval.
  4. After approval, RWAU sends the finalized CCR to you and DDW.
  5. RWAU sends a certification letter for your system to complete and submit to DDW.
  6. RWAU creates the PRO CCR brochure.
  7. RWAU can assist with distribution through printing, outsourcing, or online options.

Prices & Deadlines

Requested January 1 - May 1
  • $500 for Members
  • $550 for Nonmembers
Requested after May 1
  • $600 for Members
  • $650 for Nonmembers
Annual Conference CCR Workshop
CCR Workshops

Get help completing your report.

RWAU and the Division of Drinking Water offer CCR workshops by appointment to help systems complete Consumer Confidence Reports. This is separate from conference registration.

The Process

  1. Call Brandi at DDW at 801-536-4210 to schedule a 45-minute appointment and reserve a workstation.
  2. At your workstation, you receive guidance for completing the CCR template or updating past CCRs.
  3. DDW provides required data submitted over the past year.
  4. DDW and RWAU provide onsite instruction and assistance.
  5. DDW provides electronic and hard copies of your last CCR on record.

Before You Attend

Walk-ins are welcome when space allows, but appointments are recommended. Systems should bring their own computer if attending without a reserved workstation.