The Utility Management Certification (UMC) is the first credential to acknowledge an operator’s expertise in managing a water or wastewater utility. It has become a recognized standard for demonstrating management expertise and advancement potential.

Utility employees have used UMC to advance from field work into management. It has also become a valuable tool for professionals seeking promotions and raises, especially when boards and councils may not immediately recognize management-related accomplishments within the industry.

As workforce shortages continue to grow, competition and salary expectations will increase. Your UMC designation helps establish your credentials as a leader in the profession.

Users must log in or create an account before gaining access to training programs in WaterPro Academy.

Learners must complete a UMC application to determine whether they are eligible to enroll. Applicants are awarded points based on the following:

• Education
• Experience at a water or wastewater utility
• Certifications
• Licenses
• Previous training

Each applicant must receive a minimum of 100 points in order to be eligible for enrollment.

The roadmap below outlines the journey water professionals must complete to obtain their Utility Management Certification.

To enroll, you must meet the eligibility requirements listed in the course dashboard. Once you enroll and pass the first exam, you will receive a certificate of completion. After three years, you will be eligible for renewal through WaterPro Academy.

If you need more information or have questions, please email training@waterproacademy.org.

_{Utility Management Certification (UMC) is a program run through the National Rural Water Association (NRWA). The content on this page was written by the NRWA and posted here with approval. The Rural Water Association of Utah (RWAU) is a member of the NRWA and highly recommends UMC to all RWAU members.}