Coronavirus (COVID-19) Resources

The Coronavirus Pandemic has changed the way we live and work. Those of us who work in essential services have a responsibility to keep providing services to our customers. The resources below will be helpful to you as we get through this pandemic together. This page will be updated as information comes in.


The Utah Division of Drinking Water and the National Rural Water Association have released statements concerning the novel Coronavirus. The Environmental Protection Agency (EPA) also released a letter to Governors about the Presidential Declaration of a National Emergency.

EPA Letter to Governors

"In response to the Presidential Declaration of a National Emergency for the COVID-19 outbreak, I am writing to you to request that water and wastewater workers, as well as the manufacturers and suppliers who provide vital services and materials to the water sector, are considered essential workers and businesses by state authorities when enacting restrictions to curb the spread of COVID-19. Our critical infrastructure and the operators who ensure the safe supply of water to our homes and hospitals depend on treatment chemicals, laboratory supplies, and related goods and materials. "

Read full letter

DDW Protections against COVID-19

Marie E. Owens (Division of Drinking Water) made a statement on the availability of drinking water during the coronavirus outbreak. DDW wants residents to know that public drinking water systems are designed to continuously deliver safe drinking water to your tap. “There is no need for residents to stock up on surplus bottled water in preparation for a potential outbreak of coronavirus.”

Read Full Statement


NRWA Statement on the Coronavirus

The National Rural Water Association made a statement on the management techniques of drinking water and wastewater. The NRWA continues to monitor the coronavirus outbreak and recommends all water and wastewater utilities review the best and latest information.

Read Full Statement


Operational Resources

This is a list of resources that will help operators through the pandemic.


Coronavirus/COVID-19 Readiness: Sustaining Operations

The Division of Drinking Water (DDW) and the Rural Water Association of Utah (RWAU) created a joint press release containing guidelines for sustaining operations.

Water operators are essential personnel and should be prepared to address potential impacts to supply due to personnel interruptions tied to COVID-19. Water systems play a vital role in public health and Rural Water Association and the Division of Drinking Water are here to help systems put measures in place that ensure seamless operations during the Coronavirus/COVID-19 pandemic.

Read Full Document


UTWARN Assistance Request

The current state of response to the COVID-19 virus means that water and wastewater systems must commit themselves as first responders to the protection of the public’s health. The undisrupted continuation of water and wastewater service within all communities is vital. UTWARN is looking for operators who can help should the coronavirus outbreak disrupt a systems ability to continue serving a community.

Read Full Document

Prior to assistance being initiated, the requesting system and the responding system along with the responding individual(s) shall work out all details of the response. The following document outlines items that need to be discussed before operational assistance can occur.

Guidelines for the Implementation of Operational Assistance


CDC Resources

The CDC is following the COVID-19 outbreak the closest, and these resources reflect that. These resources are great for operators and the community alike.


The CDC answers several questions about COVID-19 and its effects on water and wastewater. The COVID-19 virus has not been detected in drinking water. Conventional water treatment methods that use filtration and disinfection, such as those in most municipal drinking water systems, should remove or inactivate the virus that causes COVID-19.

CDC Water Transmission and COVID-19

The CDC has also compiled a web page containing everything pertaining to COVID-19. Where it came from, Status in the U.S, What we are doing, Recommendations, etc.


EPA Resources

There is no higher priority for EPA than protecting the health and safety of Americans. EPA is providing this important information about COVID-19 as it relates to drinking water and wastewater to provide clarity to the public. The COVID-19 virus has not been detected in drinking-water supplies. Based on current evidence, the risk to water supplies is low. Americans can continue to use and drink water from their tap as usual.

This is an emerging, rapidly evolving situation and the Centers for Disease Control and Prevention will provide updated information as it becomes available, in addition to updated guidance. This website provides key EPA resources on the coronavirus disease (COVID-19).

EPA Coronavirus Webpage

USDA Resources

The United States Department of Agriculture (USDA) has put out a few resources that you should be aware of.


USDA Rural Development has launched a COVID-19 resource page to keep customers, partners, and stakeholders continuously updated on actions taken by the Agency to help rural residents, businesses, and communities impacted by the COVID-19 outbreak.

USDA Rural Development COVID-19 Resource Webpage

The USDA has also implemented immediate measures to help Rural Residents, Businesses and Communities Affected by COVID-19.

USDA COVID-19 Support Announcement



Legal Resources

Our legal resources contain helpful information about the workplace from the Equal Employment Opportunity Commission (EEOC) along with the Internal Revenue Service (IRS).


The EEOC has updated its guidance for the Pandemic Preparedness in the Workplace and the Americans with Disabilities Act to address the coronavirus disease 2019 (COVID-19).

The EEOC Coronavirus Guidance for the Workplace

the IRS announced that small and midsize employers will be able to take advantage of two new refundable payroll tax credits, designed to fully reimburse them, dollar-for-dollar, for the cost of providing coronavirus-related leave to their employees provided under the Families First Coronavirus Response Act (FFCRA), signed by President Trump on March 18, 2020 and which goes into effect April 2, 2020.

IRS Reimbursement for Employers Providing Mandated Leave


DHS Resources

The Department of Homeland Security has released several important resources for you to use. Cybersecurity has been overlooked but is crucial during this pandemic. Please pay attention to their recommendations.


This link is for executives to help them think through physical, supply chain, and cybersecurity issues that may arise from the spread of Novel Coronavirus, or COVID-19.

Due to precautions being implemented by employers and employees related to physical proximity associated with COVID-19, the Department of Homeland Security (DHS) announced today that it will exercise discretion to defer the physical presence requirements associated with Employment Eligibility Verification (Form I-9) under Section 274A of the Immigration and Nationality Act (INA).

DHS Flexibility in the I-9 Review Process


WHO Resources


The World Health Organization (WHO) is monitoring the outbreak of COVID-19 throughout the world. The following resource is from the research they have done. This Technical Brief is written in particular for water and sanitation practitioners and providers.

Questions or concerns? Call: 801-756-5123 Email: or comment on our Facebook page. We will continue to work through this pandemic to be a resource to you.             

 Cover Photo Credit: CDC